Reference

How yo999 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via JazzCash, Easypaisa, or Raast, and use the platform, and it tells you exactly how to access or remove that data.

Account Data ProtectionPayment Data HandlingYour Right to AccessCookie ControlsContact the Privacy Team
yo999 How yo999 Handles Your Personal Information
PRIVACY CONTACT

Reach Our Privacy Team

If you want to access, correct, or delete your personal data, contact us directly. We aim to respond to all data requests within a reasonable timeframe. Use the channel that works best for you.

Team online

Email Support

Send your data access or deletion request to our privacy address. Include your registered mobile number so we can locate your account quickly.

Live Chat

Open the chat widget from any page on yo999. Our support team can log your privacy request and pass it to the right team during staffed hours.

Account Settings

Some data preferences — including marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run accounts. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We flag logins from unrecognised devices and prompt re-verification before any funds move.

Payment Data

JazzCash, Easypaisa, and Raast transaction data is passed to those processors over encrypted connections. We store only the reference needed to match your deposit to your account.

Data Retention

Active account data is held while your account is open. If you close your account, personal data is removed or anonymised within the period required under applicable local law.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion. Submit your request via email or live chat and we will confirm receipt within two working days.

Common Questions About Your Privacy

Straight answers to what Pakistan account holders ask us most about data, cookies, and their rights under this policy.

We collect your name, mobile number, and the wallet details you use to deposit — JazzCash, Easypaisa, or Raast. We also log your device type and IP address for account security.

Only with the payment processor completing your transaction. We share the minimum needed — amount and reference — and do not pass your wallet credentials to any other third party.

Email our privacy team or raise a request through live chat. Include your registered mobile number. We will confirm receipt and send your data within the timeframe required by applicable local law.

Yes. Submit a deletion request via email or live chat. We will remove or anonymise your personal data after verifying your identity, subject to any retention obligations under local law.

Cookies keep your session active and remember your preferences. You can block or clear cookies through your browser settings. Disabling them may affect login persistence and some account features.

Transaction records are kept for the period required under applicable local law in Pakistan. Once that period passes, records are deleted or anonymised as part of our standard data cycle.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.